Should You Use AI Platforms for Medical Advice?

March 29, 2024 by Dr. Eric Ellis

Accessing information has never been easier. With the growth of artificial intelligence (AI) and chatbots like ChatGPT, users can research any topic and find unlimited results in a matter of seconds.

When it comes to our health, however, should we depend on platforms like ChatGPT for medical guidance? The World Health Organization (WHO) cautions that relying too much on AI could threaten public health.

Although AI can provide basic information and helpful advice, it shouldn’t replace medical professionals’ expertise and personalized care. Thankfully, urgent care centers serve as a safe and convenient first step.

ChatGPT and AI Benefits

It’s hard to deny the perks of using AI-driven platforms for medical queries. One of its greatest strengths is convenience, allowing users to seek answers 24/7. Easy accessibility is especially valuable for people with busy schedules or who live in remote areas with limited access to healthcare. AI can even help medical professionals analyze results and better communicate with patients.

ChatGPT can also answer common health-related questions, reassuring users about minor health concerns. For example, AI platforms could provide insight into common cold symptoms or suggestions for over-the-counter medications for mild ailments. This basic information could save users a trip to the doctor’s office for minor issues.


However, even with its undeniable convenience, recognizing AI’s limitations is crucial, especially with medical advice. People must remember that AI software like ChatGPT operates based on pre-existing data and algorithms, which means its responses aren’t always up-to-date or comprehensive. While it can provide general information, it also can’t assess individual medical histories, perform physical examinations, or consider nuanced factors about a person’s health.

Misinformation is also a risk of AI. Without proper oversight and regulation, AI platforms can provide inaccurate or outdated information that could be harmful. This risk cannot be overlooked in healthcare, where accuracy is essential.

Urgent Care as a Reliable Option

Urgent care facilities offer a middle ground between primary care physicians and emergency rooms, providing prompt medical attention for non-life-threatening conditions. Unlike AI-driven platforms, urgent care centers are staffed by qualified healthcare professionals who provide personalized recommendations based on the patient’s individual needs.

A primary advantage of urgent care is receiving face-to-face medical attention. While ChatGPT can provide information through text-based interactions, it lacks the human aspect and personalized care of an in-person consultation.

Urgent care centers also have the resources to perform diagnostic tests and procedures on-site, allowing for rapid evaluation and treatment. Whether conducting lab tests, X-rays, or administering medications, urgent care facilities offer comprehensive care in one place, minimizing the need for multiple appointments or referrals to other healthcare providers.

How We Can Help

Visit Lincoln Urgent Care or Granite Bay Urgent Care in the Sacramento area for testing, diagnosing, and treatment options.

You can also book a telemedicine appointment or call either urgent care clinic for more details.

We look forward to hearing from you.

Lincoln Urgent Care (916) 258-2751
Granite Bay Urgent Care (916) 570-7265


Lincoln Urgent Care and Granite Bay Urgent Care are full-service urgent care centers with onsite x-ray and laboratory testing. Our team is dedicated to providing patients with affordable and timely care for their urgent care needs.

Lincoln Urgent Care
77 Lincoln Boulevard Suite 1
Lincoln, CA 95648
Phone: (916) 258-2751
Fax: (916) 258-7172

Granite Bay Urgent Care
5290 Douglas Blvd
Suite 102
Granite Bay, CA 95746
Phone: (916) 570-7265
Fax: (916) 200-2412

As your trusted urgent care clinic, we would like to notify our patients about the Open Payments database put in place by the Medical Board of California as of January 1, 2024.

The federal Physician Payments Sunshine Act requires that detailed information about payment and other payments of value worth over ten dollars ($10) from manufacturers of drugs, medical devices, and biologics to physicians and teaching hospitals be made available to the public.

The Open Payments database is a national transparency program that collects and publishes information about financial relationships between drug and medical device companies and certain healthcare providers.

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